// IT Field Engineering — Jerome, Idaho
20+ years of enterprise-grade IT field engineering — networking, structured cabling, POS, A/V, telecom, and security systems — nationwide.
// 01 — What We Do
From structured cabling to enterprise networking to point-of-sale — engineered right, thousands of times, at scale, on time.
LAN/WAN setup, switch & router configuration, wireless networking (Aruba, Ubiquiti), satellite installs, server rack builds, UPS systems.
Cat5e/Cat6 home runs, drops, patch panels, wall plates, cable management, labeling & documentation. Certified testing.
POTS, VoIP/SIP (Avaya IP Office, Ashta), demarc extensions, dial tone, MDF/IDF cabling.
Printers, copiers, Mac & Windows devices, peripherals — deployment, configuration, and replacement.
Commercial display mounting, AV system wiring, digital signage player deployment, LaserLine TV systems.
Full POS terminal installs: cash drawers, receipt printers, card readers, self-checkout kiosks, cashless payment terminals.
IP and analog CCTV installation, NVR/DVR configuration, cable runs, and system commissioning.
Access control panels, card readers, door hardware, burglar alarm, fire alarm installation and testing.
Single & multi-mode fiber certification, patch cabling, fiber burns, and structured cabling testing.
Kiosk installs, locker systems, ATM hardware deployment, connectivity & configuration.
// 02 — About
Confidential Solutions LLC is an IT field engineering firm based in Jerome, Idaho. Owner Jeff Pierson is a veteran IT infrastructure engineer and project manager with over two decades of hands-on experience across retail, commercial, and enterprise environments.
Ranking in the top 3% of all providers nationwide, Confidential Solutions brings enterprise-level reliability to every engineering engagement — whether it's a single site visit or a multi-location rollout.
Clients consistently cite three strengths: time management, professionalism, and communication. With a 0% backout rate and 98% on-time arrival, those aren't empty words.
// 03 — Technical Depth
Not a generalist. Every discipline below has been deployed across hundreds of real-world engineering engagements.
// 04 — Client Feedback
Verified buyer feedback from national brands — collected across three major IT field engineering platforms.
Fantastic Tech. Delivered exactly what was needed — on time, professional, and zero follow-up issues.
Detail Oriented. One of the most thorough technicians we've dispatched. Documentation was flawless.
Great Communication. Always kept us updated throughout the engagement. Exactly what we look for in a field engineer.
Stellar Tech. Installed and configured the entire system without any callbacks. First-time-right. Highly recommended.
// 05 — Work Together
Engage Confidential Solutions for your next IT field engineering project. Direct engagements available nationwide from our base in Jerome, Idaho.